Amazon Customers Thrash Professor Layton and the Miracle Mask for being a Nintendo 3DS Title

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I was lurking around GameFAQs and because I’m playing Professor Layton and the Miracle Mask right now, I gravitated towards the message board for that game. I found a lot of people looking for help and giving personal opinions, but I also came across something interesting.

The post that caught my attention was titled “People on Amazon whining because they didn’t know it was on the 3DS.” I was curious to see what people we’re “whining” about so I clicked over. In there I found a couple of links to Amazon reviews with the topic creator pointing out 1 star reviews for the game. Turns out that some people are confused (and mad) about Professor Layton and the Miracle Mask being a Nintendo 3DS game.

A lot of these customers don’t seem to understand that the Nintendo 3DS is actually a brand new handheld and not just an updated Nintendo DS. One customer in particular even points a finger at Nintendo for coercing people into buying the 3DS. Another actually bought the game and noted that it wouldn’t fit into the Nintendo DS because of a protrusion on the cartridge. That customer also goes on to say that they will cut off the profusion to see if it will work in a DSi XL.

Most of their complaints come down to one thing; being uneducated about the Nintendo 3DS. I do understand the concerns from some of these individuals, mainly the ones that are confused about the four other Professor Layton games being on the Nintendo DS. Though, most don’t seem to understand that the 3DS is actually not a DS at all.

Is this Nintendo’s fault? Not at all, though including DS in the name of their newest handheld was bound to conjure up some confusion, the same kind of confusion that I’m sure the Wii U will create as well. Instead, I believe it comes down to how educated these individuals are on the Nintendo 3DS. These are the people that don’t follow gaming websites or reviews, otherwise they’d already know that this adventure is for Nintendo’s new handheld. Those interested in gaming hardware and software should at the very least do some research before making a purchase.

It’s certainly not the first time (and likely won’t be the last) that consumers have deliberately given a title a low score due to some grudge. What are your thoughts on the matter?

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  • MyBodyIsReady

    On the one hand, people should do more research. It’s entirely their fault really. But on the other, I can see how a person who isn’t really into games (Maybe buying it for their Child or their Boyfriend/Girlfriend) could mistake it for a DS game. With Nintendo obviously wanting to keep the “DS” name after the success of the original they kind of forgot to give it the 3DS it’s own identity.

    So yeah, I can see where the complaints are coming from. The last 4 Professor Layton games we’re on DS afterall. But they should double check before buying anything online anyway.

    • http://twitter.com/MiniFortress Mini Fortress

      You bring up some really great points, especially with the last four Layton games being on the DS. Customers are almost conditioned to think the next one will show up on the DS as well.

      This problem of confusion can be traced back to the Nintendo and Super Nintendo days. For example, I remember wanting the Teenage Mutant Ninja Turtles Tournament Fighter game and my mother ended buying the NES version instead of the SNES version. It’s easy for parents and others that generally aren’t involved in the community to make a mistake, and I feel bad for everyone involved in a mistake. Though, research for any product should be a must for anyone spending money, especially during a weaker economy.

      Thanks for dropping by and leaving a comment, cheers!

  • http://incompletegaming.blogspot.com Robert

    I almost jumped into the amazon fray a few days ago, but it seems others have covered the comments pretty well. Looks like it still has the two 1-star ratings and one is so bad it almost seems like trolling. (cutting the nub off the cart and see if it works in a DSi… really?)

    I do wish they had named the 3DS differently, though that may have hurt as well by losing that namebrand cache. My wife still calls it the DS and doesn’t really distinguish the two. It’s simply a kiddie game DS thing that has 3D.

    • http://twitter.com/MiniFortress Mini Fortress

      It definitely has caused some confusion, but you’re right, the brand name value is really strong and Nintendo may not have garnered so much attention with another name. The same could be said for both the Game Boy Color and Game Boy Advance.

      I really hope for that customer’s sake that they didn’t cut up the cartridge, they could sell it on eBay and get back some money at least.

  • ariessiren

    if you cant see the 3 in front of it, you are just plain stupid